Chicago Police DepartmentSpecial Order S04-14-07
Public/Private Parking Complaints
Issue Date:23 January 2014Effective Date:23 January 2014
Rescinds:15 September 1990 version
Index Category:Preliminary Investigations
I.Purpose
This directive:
  • A.continues the procedures for investigating complaints concerning illegal parking in public parking lots or garages, private parking lots and on other private property.
  • B.describes the use of the Public/Private Parking Complaint form (CPD-11.478) in conjunction with parking violation notices of MCC 9-80-120 (A) and (B).
II.Existing Ordinances
III.Parking Complaints Procedures for Public Parking Lots/Garages or Any Private Property
  • A.When an officer receives a complaint of or observes an illegally parked vehicle in either a public parking lot or garage, or a private parking lot, the officer will:
    • 1.ascertain if the vehicle is wanted or stolen by requesting a computer check of all numerical date, including state license, city vehicle license, and Vehicle Identification Number (VIN).
    • 2.establish that the complainant is the owner, proprietor, or agent of the property involved.
    • 3.check the appropriate box of the Public/Private Parking Complaint citing, to wit:
    • 4.fill in the remaining sections of the complaint form.
    • 5.have the complainant sign the complaint form.
    • 6.prepare the appropriate Violation Notice citation.
  • B.When an officer either conducts an on-view investigation or responds to a complaint concerning an illegally parked vehicle in a space designated for handicapped parking on private property (where parking is encouraged or authorized), the officer will:
    • 1.ascertain if the vehicle is wanted or stolen by requesting a computer check of all available numerical data including state license, city vehicle license, and Vehicle Identification Number (VIN).
    • 2.issue a Violation Notice citation for violation of MCC 9-64-050(j) for parking in a handicapped zone.
      NOTE:
      It will not be necessary for the owner, proprietor or agent of the private property to sign a Public/Private Parking Complaint in conjunction with the issuance of a Violation Notice citation for a violation of MCC 9-64-050(j).
  • C.When the property involved is a public parking lot or garage, private parking lot or private property where parking is encouraged or authorized, the officer will inform the complainant that the vehicle will not be towed by the Department. The vehicle may be towed by a private vehicle relocator to their storage facilities in compliance with MCC 9-84-010(c).
  • D.When the property involved is a private property where parking is not encouraged or authorized, the officer will follow the procedures established by the Department directives entitled "Vehicle Towing and Relocation Operations" and "Vehicle Tows by Private Towing Firms."
IV.Vehicle Inquiries Made to the Office of Emergency Management and Communications
  • A.Call takers receiving an inquiry from a member of the Public relative to a vehicle will obtain the state license number, city vehicle license number and VIN (when available) from the caller. A computer check will be made of the vehicle identification data. The results of the check (indicating the status of the vehicle only) will be given to the caller without delay.
  • B.If the vehicle has been repossessed, relocated or towed by either a city tow truck or a commercial relocator, the call taker will inform the caller of the location of the automotive pound or the relocator's address, and will direct them to that location. No patrol vehicle will be dispatched to these types of incidents, nor will any field report be prepared. The only exception will be vehicles wanted for investigation or reported stolen in error.
V.General Information
  • A.District commanders will ensure a supply of Public/Private Parking Complaints are maintained in their district. Additional supplies can be obtained from the Equipment and Supply Section through normal requisition procedures.
  • B.The Public/Private Parking Complaints (CPD-11.478) will be prepared as a two-part form set. The original (white) will be attached to the violation and the copy (yellow) will be given to the complainant.

    (Items indicated by italics/double underline were revised or added.)
Authenticated by: JKH
Garry F. McCarthy
Superintendent of Police
14-008 JB