Chicago Police DepartmentSpecial Order S04-14-10
Automated Citation Writing System – Pilot Program
Issue Date:23 August 2007Effective Date:23 August 2007
Rescinds:D07-36
Index Category:Preliminary Investigations
I.Purpose
This directive:
  • A.introduces the Automated Citation Writing System (ACWS) Pilot Program.
  • B.establishes responsibilities and procedures for the issuance of Personal Service Citations and Violation Notices using the Automated Citation Writing System.
  • C.introduces the Automated Citation Writing System Quick Guide, developed by the Public Safety Information Technology (PSIT), available on the Department Intranet.
  • D.introduces the Court Diversion Program Documents/Envelope for Cook County -District 1.
  • E.introduces the Violation Notice Envelope.
II.Scope
  • A.This pilot program will become continues to be operational for designated beats in the 009 District, 010 District, and the Enforcement Unit, Traffic Section.
  • B.The implementation of subsequent roll-outs will be announced by the Research and Development Division via an Administrative Message Facsimile Network (AMFN) message.
III.Conflict Resolution
If this directive conflicts with any other Department directive, this directive will take precedence.
IV.General Information
  • A.The ACWS is a web-based computer application designed to complete and issue Personal Service Citations and Violation Notices in a fast, efficient, and accurate manner.
  • B.Only Department members trained on the ACWS pilot program can access, operate, and issue Personal Service Citations or Violation Notices via the Quick Ticket Computer System.
  • C.Affected members will follow the procedures outlined in Department directive entitled “Illinois Traffic Stop Statistical Study.”
  • D.Affected members will continue to use Personal Service Citations and Violation Notices from Traffic Citation Books consistent with the Department directive entitled “Citing Traffic Violations and Attending Traffic Court” when:
    • 1.a member is not trained on the Automated Citation Writing System, or
    • 2.there is an equipment or program failure.
  • E.The ACWS will NOT be used to issue Personal Service Citations when a Traffic Violator is charged with Driving Under the Influence. Members will use a Traffic Citation book to issue Personal Service Citations (misdemeanors) or Long Form Complaints (felonies) when charging an offender with Driving Under the Influence as outlined in the Department directives entitled “Driving While Under the Influence (DUI) and Zero Tolerance”; “Processing Persons Under Department Control”; and “Citing Traffic Violations and Attending Traffic Court.”
V.Automated Citation Writing System Quick Guide
  • A.The Automated Citation Writing System Quick Guide provides step-by-step procedures for initiating and completing Automated Traffic Citations.
  • B.Affected members will consult the Quick Guide for technical procedures relative to completing and issuing automated citations.
  • C.The Automated Citation Writing System Quick Guide can be obtained from the Department Intranet by:
    • 1.accessing the CPD Intranet main page;
    • 2.under Department Information, click on “Help Documentation”
    • 3.on the I-CLEAR Help page, click on “Automated Citation Writing System Quick Guide.”
VI.Procedures
  • A.When citing Traffic Violations, Department members will continue to follow the policies and procedures outlined in the Department directive entitled “Citing Traffic Violations and Attending Traffic Court.”
  • B.District / unit secretaries will contact the Traffic Court Records Unit (Unit 148), for additional requests of supplies for the Cook County Clerks Court Diversion Program Documents / Envelope.
    NOTE:
    Emergency supplies will be available as needed at the Traffic Enforcement Unit.
  • C.District / unit secretaries will contact the Equipment and Supply Section for additional Violation Notice Envelopes.
    NOTE:
    Emergency supplies will be available as needed at the Traffic Enforcement Unit.
  • D.Affected members will:
    • 1.Log on to the PDT at the beginning of their tour of duty using their PC Logon and Password. If working a two-man vehicle, both members will log on.
    • 2.Log off the PDT at the end of their tour of duty.
      NOTE:
      When members log off the PDT, that electronic image of the member’s signature is deleted.
  • E.When a violator is eligible for the Court Diversion Program, the affected member will:
    • 1.complete the Personal Service Citation using the Automated Citation Writing System.
    • 2.print out the Court Copy, Driver’s copy, Mail-in Copy, and the Traffic Stop Statistical Study Copy.
    • 3.sign the Court Copy, Driver’s Copy, Mail-in Copy, and the Traffic Stop Statistical Study Copy.
    • 4.complete the box on the front of the Court Diversion Program Documents and Envelope by printing in the requested information.
    • 5.affix the Traffic Stop Statistical Study Sticker to the reverse side of the “Traffic Stop Statistical Study Copy” of the Personal Service citation issued for the initial reason for the traffic stop.
    • 6.ensure that the violator is handed the Driver's copy, Mail-in Copy, and Court Diversion Program Documents and Envelope.
  • F.When a violator is required to appear in court, the affected member will:
    • 1.complete the Personal Service Citation(s) using the Automated Citation Writing System.
    • 2.print out the Court Copy, Driver’s copy, and the Traffic Stop Statistical Study Copy.
    • 3.sign the Court Copy, Driver”s Copy, and the Traffic Stop Statistical Study Copy.
    • 4.affix the Traffic Stop Statistical Study Sticker to the reverse side of the “Traffic Stop Statistical Study Copy” of the Personal Service citation issued for the initial reason for the traffic stop.
    • 5.ensure that the violator is handed the Drivers copy containing the court appearance information.
    • 6.not provide Court Diversion Program Documents / Envelope when a violator is required to appear in court.
  • G.When issuing a “Violation Notice” for a compliance or parking violation, the affected members will:
    • 1.complete the Violation Notice(s) using the Automated Citation Writing System.
    • 2.select the Print button to activate the electronic signature application.
    • 3.sign their names in the electronic signature box on the PDT screen (the violator’s copy will print out after signing).
    • 4.place the violator’s copy in Violation Notice envelope.
      NOTE:
      For every subsequent Violation Notice issued, affected members will select the ATTEST button to affix their electronic signatures instead of signing the PDT again.
    • 5.affix the Violation Notice envelope containing the violator’s copy to the violator’s vehicle or hand it to the violator consistent with Department directive entitled “Citing Traffic Violations and Attending Traffic Court.”
  • H.Citation clerks will prepare a separate Transfer Listing for all issued automated Personal Service Citations consistent with the Department directive entitled “Citing Traffic Violations and Attending Traffic Court.”
  • I.Members trained in the use of ACWS for this pilot program will complete and submit an evaluation form every week on their last tour of duty before starting their days off.
  • J.Any problems or equipment malfunctions will be reported to the Help Desk who will generate a Help Desk ticket.
    NOTE:
    Members must tell the Help Desk Agent that the Help Desk ticket being generated is for the “Automated Citation Writing System.”
VII.Training
  • A.Training on the ACWS Pilot program will be provided by the PSIT training team and coordinated by the Field Technology Training Unit.
  • B.Additional assistance will be available via the Help Desk and the Automated Citation Writing Quick Guide.
VIII.Evaluation Committee
The Automated Citation Writing System Evaluation Committee will meet to evaluate the effectiveness of the program within three months from the effective date of this directive. The Committee will consist of the following:
  • A.Deputy Superintendent, Bureau of Patrol (or designee), who will serve as the committee chairperson;
  • B.Deputy Superintendent, Bureau of Administrative Services (or designee);
  • C.Managing Deputy Director, PSIT (or designee);
  • D.Command staff member of the Research and Development Division (or designee);
  • E.Commander, 009th District (or designee);
  • F.Commander, 010th District (or designee);
  • G.Commanding Officer, Traffic Section (or designee);
  • H.Commanding Officer, Traffic Enforcement Unit (or designee);
  • I.Commanding Officer, Traffic Court / Records Unit (or designee); and
  • J.District Commanders affected by subsequent roll-outs.
Authenticated by:
Dana V. Starks
Interim Superintendent of Police
07-063 AMR