Chicago Police DepartmentEmployee Resource E06-03
Traumatic Incident Stress Management Program
Issue Date:22 November 2017Effective Date:22 November 2017
Rescinds:05 March 2014 Version
Index Category:Personnel Support
I.Purpose
This directive:
  • A.defines a traumatic incident.
  • B.outlines procedures for referral to the Traumatic Incident Stress Management Program.
  • C.continues the use of the Traumatic Incident Stress Management Program Notification form (CPD-62.480).
  • D.introduces the Traumatic Incident Stress Management Program Authorization for Status Release form (CPD-62.483).
  • E.satisfies CALEA Law Enforcement Standard Chapter 1.
II.Policy
The Department recognizes that its members may encounter situations unique to a career in law enforcement that have the potential for an emotional or psychological impact. Therefore, to better support our members, those members involved in a traumatic incident will be referred to the Professional Counseling Division, Traumatic Incident Stress Management Program. Referral to this program will provide an opportunity for members to understand and put into perspective a traumatic incident, including any emotional and/or psychological impact.
III.General Information
  • A.A traumatic incident can be a powerful emotional experience and referral to the Traumatic Incident Stress Management Program is meant to allow all members the opportunity to process the traumatic incident based upon their personal experience. Furthermore, a traumatic incident is defined as any police incident or action which may result in a member experiencing emotional or psychological distress, ranging from mild to severe including, but NOT limited to, situations in which a member:
    • 1.discharges a firearm.
    • 2.sustains serious physical or emotional trauma in a duty-related activity, including an incident in which another police officer is seriously injured or killed.
  • B.For the purposes of the Traumatic Incident Stress Management Program, the Department has identified the following duty-related situations as traumatic incidents and, accordingly, a supervisory response and referral as outlined in Item IV is required:
    • 1.Firearm discharge incidents. The provisions of this directive may not apply to the discharge of a firearm under the following circumstances:
      • a.the destruction of an animal,
      • b.Department-sponsored firearms training or practice,
      • c.firearms practice at a recognized range facility,
      • d.Department authorized ballistic examination/testing, or
      • e.licensed hunting activities.
    • 2.On-duty traffic crashes involving serious personal injury.
    • 3.Other serious personal injury incidents involving Department members occurring while in the performance of duty.
    • 4.Any other great bodily harm or death incidents based on the actions or use of force of a Department member while in the performance of his or her duty.
  • C.The Traumatic Incident Stress Management Program is designed to minimize the after effects of a traumatic incident. This debriefing program is NOT a critique of any action taken by the member.
IV.Referral Procedures
  • A.When an on-duty traumatic incident occurs:
    • 1.the ranking member on the scene will ensure that the watch operations lieutenant/unit commanding officer of the affected member is promptly notified.
    • 2.the watch operations lieutenant/unit commanding officer will notify the executive officer or when unavailable, the command member of the affected member.
    • 3.the Incident Commander, whether a street deputy, district commander, or district executive officer, will respond to the scene, and:
      • a.determine whether an event should be classified as a traumatic incident in situations other than those specifically defined as a traumatic incident.
        NOTE:
        In a situation where the Incident Commander reasonably believes the member who was involved in a traumatic incident requires immediate attention from a counselor, the Incident Commander will notify the Crime Prevention and Information Center (CPIC), who will then notify the  Professional Counseling Division of the need for the presence of a counselor.
      • b.upon the determination that a traumatic incident has occurred, inform the member who has been involved in a traumatic incident:
        • (1)of the assistance available through the  Professional Counseling Division,
        • (2)to contact a counselor within 24 hours and that the call to the Professional Counseling Division and reporting to the Traumatic Incident Stress Management Program are mandatory.
      • c.complete a Traumatic Incident Stress Management Program Notification form (CPD-62.480) and provide the affected member with the original (white) and the officer's copy (yellow copy) of the Traumatic Incident Stress Management Program notification form.
      • d.notify the  Professional Counseling Division (available on a 24-7 basis) and CPIC via telephone whenever a member is involved in a traumatic incident; provide the member's name, star number, unit of assignment, and state the date the member was instructed to contact the Professional Counseling Division for a mandatory appointment.
      • e.forward the unit copy (pink copy) to the affected member's unit of assignment.
    • 4.The watch operations lieutenant of the district of occurrence will:
      • a.complete an administrative review of all reports generated from the traumatic incident to determine if there are any immediate needs for training, equipment, or policy that impact officer safety,
      • b.ensure the results of the administrative review are documented on the Watch Incident Log (CPD-21.916), and
      • c.forward any recommendations for changes by submitting a To-From-Subject report through the chain of command to the Chief, Bureau of Patrol.
  • B.The watch operations lieutenant/unit commanding officer of the affected member will:
    • 1.ensure that, when applicable, the affected member's temporary change of assignment is accurately recorded on the Automated Daily Attendance and Assignment Record and the member's Sworn Time and Attendance Record (CPD-11.602-A). Subject members will be carried as code 48— Traumatic Incident Stress Management Program when directed to report in the Traumatic Incident Stress Management Program.
      NOTE:
      The affected member will be carried code 48, unless Regular Day Off (RDO), until the Director, Professional Counseling Division, releases the member from the program. The affected member will not be released from the program prior to 72 hours after the traumatic incident.
    • 2.place the unit copy (pink copy) of the Traumatic Incident Stress Management Program Notification form in the affected member's unit-level personnel file.
    • 3.immediately notify the unit commanding officer when informed that a Department member not requiring hospitalization has failed to contact a counselor within 24 hours or failed to report in the Traumatic Incident Stress Management Program within 72 hours.
  • C.Department members who have been involved in an incident defined or determined to be traumatic will:
    • 1.schedule the debriefing session to be held within 72 hours of the traumatic incident.
      NOTE:
      When a Department member is unable to schedule the debriefing session to be held within 72 hours of the traumatic incident, the member will immediately notify his or her watch operations lieutenant/unit commanding officer.
    • 2.notify CPIC via PAX from the Professional Counseling Division when he or she has arrived for the debriefing session.
      NOTE:
      Supervisors may contact CPIC to verify a member reported to the debriefing session.
    • 3.upon arrival at the Professional Counseling Division, present the original (white) Traumatic Incident Stress Management Program Notification form to the Professional Counseling Division employee.
      NOTE:
      When a Department member reports to a debriefing session in a manner other than an office visit, the member will forward the original (white) Traumatic Incident Stress Management Program Notification form to the Professional Counseling Division — Unit 128 via Department mail.
    • 4.retain the Department member's copy (yellow copy) of the Traumatic Incident Stress Management Program Notification form for his or her own records.
    • 5.report to the Office of the First Deputy Superintendent and provide documentation of:
      • a.the status within the program within 24 hours of the initial debriefing session,
      • b.any debriefing session extensions, and
      • c.upon release from the program.
      NOTE:
      These reporting requirements will be conducted telephonically by the Professional Counseling Division if the involved member signs the Traumatic Incident Stress Management Program Authorization for Status Release form (CPD-62.483).
  • D.Department members requiring hospitalization for injuries sustained as a result of involvement in a traumatic incident will be contacted by a counselor from the Professional Counseling Division as part of the outreach component of the Traumatic Incident Stress Management Program.
  • E.If a Department member not requiring hospitalization fails to contact a counselor within 24 hours or fails to report to the debriefing session within 72 hours, the Professional Counseling Division will immediately notify the Department member's unit commanding officer in a manner consistent with the City of Chicago Health Insurance Portability and Accountability Act (HIPPA) Privacy and Procedures, which are designed to comply with the Health Insurance Portability and Accountability Act of 1996, the Health Information Technology for Economic and Clinical Health Act of 2009, and their implementing regulations. Sending protected health information via unencrypted email is not consistent with the City of Chicago HIPPA Privacy Policies and Procedures.
V.Additional Information
  • A.Department members may contact the  Professional Counseling Division via telephone on a 24 hour a day, 7 days a week basis.
  • B.The services of the Professional Counseling Division/Employee Assistance Program are also available to active and retired members concerning off-duty and non-duty-related matters and their families. Referral procedures are outlined in the Department directive entitled "Professional Counseling Division/Employee Assistance Program."
  • C.All communications between the professional counselor and the counseled member will be confidential and will not be disclosed except as provided in the Mental Health and Development Disabilities Confidentiality Act, (740 ILCS 110/3). Communications between a counseled member and a professional counselor are protected from discovery in federal cases under Federal Rule of Evidence 501, unless ordered by the court.
Eddie T. Johnson
Superintendent of Police
17-038 KT/RCL
PHONE BOOK:
1.
Professional Counseling Division
312-743-0378
PAX 0578
2.
Professional Counseling Division
312-743-0378
PAX 0578
3.
Professional Counseling Division
312-743-0378
PAX 0578
4.
Professional Counseling Division
312-743-0378
PAX 0578
GLOSSARY TERMS:
1. -
  • A.Any police incident or action which may result in an officer experiencing emotional or psychological distress, ranging from mild to severe.
  • B.A traumatic incident includes, but is NOT limited to, situations in which a sworn member:
    • 1.discharges a firearm (other than in circumstances listed in the General Information section in Department directive entitled "Traumatic Incident Stress Management Program").
    • 2.sustains serious physical or emotional trauma in a duty-related activity, including an incident in which another police officer is seriously injured or killed.
2. -
A bodily injury that creates a substantial risk of death; causes serious, permanent disfigurement; or results in long-term loss or impairment of the functioning of any bodily member or organ.