Chicago Police DepartmentSpecial Order S06-13-03
Bond Procedures - Credit / Debit Card Bond Payment
Issue Date:04 February 2013Effective Date:04 February 2013
Rescinds:Version dated 29 February 2012
Index Category:Processing Persons
I.Purpose
This directive:
  • A.provides procedures for bail acceptance via approved credit/debit cards for traffic cases, non-traffic misdemeanor, ordinance, and petty offense violations.
  • B.delineates the procedures and responsibilities of Department members accepting bail with an approved credit/debit card.
II.General Information
  • A.Through a partnership with the Office of the Clerk of the Circuit Court of Cook County and LexisNexis Payment Solutions and as provided by Illinois State Statute (705 ILCS 105/27.3b.), bail via credit/debit card for traffic cases, non-traffic misdemeanor, ordinance, and petty offense violations is an acceptable form of posting bail.
  • B.The following credit/debit cards are acceptable for bail:
    • 1.American Express,
    • 2.Discover,
    • 3.MasterCard,
    • 4.Visa, and
    • 5.any signature debit card with the aforementioned credit card logo imprinted on it that can be processed without the use of a 4 digit PIN code.
  • C.Bail payments via credit/debit cards will be available only at district locations and any units that allow arrestees to bail will direct the individual or the individual paying the arrestee's bail to the closest adjoining police district.
  • D.Individuals posting bail may use multiple credit/debit cards to post bail in the event the credit/debit card has insufficient credit or funds to post bail.
    • 1.The payor must declare the intent to split the bond payment across multiple cards prior to entry of the payment.
    • 2.The member will enter separate payments transactions for each card used; each payment transaction will contain the same bond number.
  • E.Bond may be posted by another individual, other than the offender, at the district desk.
  • F.District personnel will use their Department issued email address as their user name and will create a unique password for login to the LexisNexis Payment Solutions system.
    NOTE:
    The user created password is set to expire every 90 days. 5 days prior to password expiration the user will receive a prompt to change the password. If not changed by expiration the user will be forced to change the password at next login.
    • 1.After login, district personnel will be able to:
      • a.conduct credit/debit card payment transactions,
      • b.edit completed transactions (i.e., Docket or Case Number, Name, Bond Number) with the exception of the payment data, and
      • c.view completed transactions in their district.
    • 2.Station Supervisors will have all access as listed in above items with the addition to being able to Void Intra-day Payments.
    • 3.Executive Officers will have all access as listed in above items with the addition to add/modify/delete user accounts and reset passwords.
  • G.Members with issues related to:
    • 1.login and/or passwords will contact the on duty Executive Officer or the Department Help Desk at 4-DATA.
    • 2.credit card transactions (i.e., wrong bond amount, bond posted to the wrong district) will contact LexisNexis Payment Solutions (888-497-8858).
  • H.Each district has been designated with a LN Provider ID required for identification purposes with LexisNexis Payment Solutions. The LN Provider ID assignments are as follows:
    DistrictPay Location Code
    001/Central Detention8501
    0028502
    0038503
    0048504
    00532134
    0068506
    0078507
    0088508
    0098509
    0108510
    0118511
    0128512
    0148514
    0158515
    0168516
    0178517
    0188518
    0198519
    019 / Belmont & Western Lock-Up39795
    0208520
    0228522
    0248524
    0258525
III.Credit / Debit Card Bond Procedures
  • A.When an arrestee or another individual requests to post a “D” (10% of the bail set) or “C” (full amount of the bail) bond with a credit/debit card, desk personnel will complete the payment transaction prior to completing the appropriate bond book.
  • B.The member completing the payment transaction and the bond will:
    • 1.from the designated unit desktop computer and using the IE8 browser (Internet Explorer 8), launch the LexisNexis VitalChek Product Suite - VPS: https//ageny.vitalchek.com/vpsweb/,
    • 2.log into the LexisNexis VPS with username and password,
    • 3.select appropriate district location from the "Select Agency" list.
    • 4.once the payment screen is displayed, enter all information in the payment screen:
      • a.Amount,
      • b.Docket or Case #,
      • c.Defendant Last Name,
      • d.Defendant First Name,
      • e.Defendant Middle Initial,
      • f.Defendant Date of Birth,
      • g.Bail Bond Number.
    • 5.click "OK" button to accept the information.
    • 6.click the "Add" button to display the Payment Details Screen.
    • 7.swipe a card through the Magtek Card Reader. Card information populates in the Payment Screen.
      NOTE:
      If the "Error Reading Card Data" message appears, the card is damaged and cannot be read. Card information must be entered into the payment screen manually.
    • 8.enter a phone number in the "Phone" field.
      NOTE:
      The contact phone number for the payor does not have to match the phone number on file with the credit card company.
    • 9.click the "OK" button to add card information to the order.
      NOTE:
      The Payment section should now display a line item and the "Authorize Payment" button displays.
    • 10.click the "Authorize Payment" button to complete the transaction.
      NOTE:
      Two messages display below the menu bar stating that the order has been updated and authorized. The payment line item status now displays "Authorized". The transaction is now complete.
    • 11.after authorizing the payment, click the "Print Receipt" button.
      NOTE:
      The receipt will generate and display in an Adobe Reader popup window.
    • 12.click the "Print" icon and print two copies to the appropriate printer.
    • 13.complete the bail bond in the appropriate bond book as delineated in the Bail Bond Manual,
    • 14.staple one (1) copy, signed by payor, of the payment confirmation page to the pink copy of the bail bond, and
    • 15.provide the arrestee with one (1) copy, unsigned, of the payment confirmation page and the “Offender’s copy” of the bail bond.
  • C.Individuals requesting to pay an offender’s bail must be physically present at the appropriate police district. Member will check the identification of payor to ensure credit card used is in the name of the person making payment.
  • D.In the event of computer or internet unavailability or other technical problems while completing bond transactions at the desk, members will complete the payment transaction over the telephone in the following manner. The member completing the bond will:
    • 1.complete a Fact Sheet as provided by LexisNexis Payment Solutions with the appropriate information and give it to the person who will be making the payment.
    • 2.ask the payer to call the phone number on the form to make the payment.
      NOTE:
      The payer will be given an 8-digit confirmation number from the Call Center representative.
    • 3.when the payment is authorized, receive a fax at the bonding location from the LexisNexis Call Center. The fax will contain the receipt which is proof of payment and can be provided to the payer, if requested.
      NOTE:
      Optionally, if the desk personnel is able to acces the VPS web application, they can do an order "Search" using the 8-digit confirmation number (aka "Order Number") in the VPS web system and print the receipt from there.
    • 4.make two (2) copies of the payment confirmation page after it is faxed to the district desk from LexisNexis Payment Solutions.
    • 5.staple one (1) copy, signed by payor, of the payment confirmation page to the pink copy of the bail bond, and
    • 6.provide the arrestee with one (1) copy, unsigned, of the payment confirmation page and the "Offender's Copy" of the bail bond.
  • E.If an arrestee has their bond paid via LexisNexis Payment Solutions, by another individual at the district desk, the member completing the bond will:
    • 1.inform the station supervisor the arrestee’s bond was paid via LexisNexis Payment Solutions and to verify if the transaction was completed.
      NOTE:
      The station supervisor will verify if the transaction was completed in the LexisNexis VPS system.
    • 2.complete the bail bond in the appropriate bond book as delineated in the Bail Bond Manual.
    • 3.staple one (1) copy, signed by payor, of the payment confirmation page to the pink copy of the bail bond, and
    • 4.provide the arrestee with one (1) copy, unsigned, of the payment confirmation page and the "Offender's Copy" of the bail bond.
  • F.With the exceptions of paying an incorrect bail amount or posting bail to an incorrect police district, members will direct all other billing questions or disputes from non-Department members to LexisNexis Payment Solutions (888-497-8858).
(Items indicated by italic/double underline were added or revised)
Authenticated by: JKH
Garry F. McCarthy
Superintendent of Police
12-106 RWN